12270 West Broad Street, near Short Pump Town Center
Your kid's dentist and orthodontist, at one Short Pump office.
From the first tooth through the day the braces come off, without switching practices or driving across town.
Not ready to book? See what a first visit looks like.
Virginia MedicaidAccepted at this office
Specialty-trainedPediatric dentists and orthodontists
Free ortho consultsBite and airway check included
Over 100 yearsCaring for Richmond families
Privately ownedNot a corporate chain
Sound familiar?
Most families who call our Short Pump office are somewhere on this list.
- Your child is due for a first visit and you are not sure what age is actually right.
- The last dental visit went badly and you are quietly dreading the next one.
- Someone mentioned braces and you have no idea whether age seven is too early.
- Your child has autism or sensory needs and most offices are simply too much.
- You have Virginia Medicaid and keep hearing that nobody is taking new patients.
- You are driving to one office for cleanings and a different one for braces.
If any of those sound like you, that is a fairly ordinary week around here.
Pediatric Dental Care in Short Pump and Western Henrico
Every visit is handled by specialty-trained pediatric dentists. That means additional residency training beyond dental school, specifically in treating children, including kids who are nervous, kids who are very young, and kids with medical or developmental complexity.
Checkups and Cleanings
Exams, gentle cleanings, fluoride, and dental sealants that protect molars during the years cavities are most likely to start.
More on sealantsYour Child's First Visit
The American Academy of Pediatric Dentistry recommends a first checkup by age one, or whenever the first tooth arrives. We keep it short, unhurried, and low pressure.
See what a first visit looks likeFillings and Restorative Care
Cavities happen to careful families. Fillings, crowns, and restorative treatment get a tooth back to normal without turning it into an ordeal.
Restorative dentistryBehavior Guidance
Some kids sit right down. Some do not. Our team is trained in behavior guidance techniques that help an anxious child get through a visit without force or bribery.
How we approach itSedation Options
Nitrous oxide and other sedation options are available when a child needs longer treatment or has anxiety that a gentle approach alone will not resolve.
Sedation for childrenSpecial Needs Dentistry
Visits adapted for children with autism, sensory processing differences, and other developmental or behavioral needs. Tell us about your child when you book and we will plan around them rather than around the schedule.
Our special needs dental careTongue-Ties and Lip-Ties
Trouble latching, trouble feeding, trouble with speech. We evaluate and treat tongue-ties and lip-ties at the Short Pump office, including for infants.
Tongue-ties and lip-tiesPediatric Dental Emergencies
Knocked-out tooth, sudden swelling, a fall at the playground. Call the Short Pump office first and we will tell you what to do in the next ten minutes.
Emergency pediatric dental careWe take Virginia Medicaid at the Short Pump office
Same doctors, same appointment times, same treatment plan as every other family we see. No separate schedule, no waiting list.
Ready to book your child's visit in Short Pump?
New pediatric patients are welcome, from a first tooth through the teen years. Tell us about your child when you book and we will plan the appointment around them.
Getting started at our Short Pump office
Three steps. No surprises in the middle.
Tell us about your child
Request a time online. Mention anything that helps us plan, like anxiety, sensory needs, a bad past visit, or Medicaid coverage.
Come in and meet the team
We move at your child's pace. Nothing happens in the chair before they are ready for it, and you stay with them.
Leave knowing the plan
You get a straight answer on what your child needs, what it costs, and when. Including the times the honest answer is "nothing yet."
Braces and Orthodontics in Short Pump
You do not have to drive downtown for orthodontic care. Dr. Bibona and Dr. Cook see orthodontic patients right here on West Broad Street, treating kids, teens, and adults. Consultations are complimentary and include a bite and airway evaluation. Financing options are available, and we accept most insurance. Short Pump is one of four offices where we see orthodontic patients across Richmond.
Braces
Metal and ceramic braces for kids, teens, and adults. Colored bands if your kid wants them, a lower-profile option if they do not. More on what braces cost in the Richmond area.
How braces workClear Aligners
Clear aligners and Invisalign straighten teeth without brackets. Popular with teens who play sports and with adults who would rather nobody noticed.
Clear aligner optionsEarly Orthodontic Treatment
The American Association of Orthodontists recommends a first orthodontic evaluation by age seven. Phase 1 treatment guides jaw growth while a child is still developing, which can simplify or shorten what comes later.
Phase 1 treatmentTeen Orthodontics
Most orthodontic patients start between eleven and fourteen. If your teen is already a patient here, we have their history going back years, which is a real advantage in planning treatment.
Orthodontics for teensAdult Orthodontics
There is no upper age limit. Adult orthodontics at the same office your kids already go to.
Adult orthodonticsAirway Orthodontics
Snoring, mouth breathing, restless sleep, and dark circles can sometimes relate to how a jaw has developed. Every complimentary consultation includes an airway and bite evaluation.
Airway orthodonticsTwo things we say out loud that you may not hear elsewhere. Most seven-year-olds we evaluate do not need treatment yet, and we tell you that when it is true. And with airway, we will say honestly whether orthodontics is likely to help or whether the conversation belongs with your pediatrician.
Book a free orthodontic consultation in Short Pump
Dr. Bibona and Dr. Cook see orthodontic patients right here on West Broad Street. You will leave knowing whether treatment makes sense now, later, or not at all, plus what it would cost.
- Bite and airway evaluation
- Full cost up front
- Kids, teens, and adults
Short Pump is one of our four Richmond-area orthodontic offices. See what braces cost in Richmond.
Why timing matters more than parents expect
Nothing here is meant to scare you. It is just what we watch happen either way.
When it keeps getting put off
- A small cavity that needed a filling turns into a crown, or an extraction.
- One bad first visit becomes an adult who avoids dentists entirely.
- A bite issue that could have been guided at eight becomes a longer, costlier case at seventeen.
- Emergencies land on a Saturday, at an office that has never seen your child.
When a child has a dental home
- Your kid walks in on their own instead of being negotiated through the door.
- Cleanings stay boring, which is exactly what you want them to be.
- If braces come up, the orthodontist has years of your child's history already.
- When something goes wrong, you call a team that knows the name on the chart.
Find our Short Pump office
Address
12270 West Broad Street
Richmond, VA 23233
Near Short Pump Town Center, just off I-64 at Exit 178.
Phone
Pediatric Dentistry: (804) 741-2226
Orthodontics: (804) 740-7281
Hours
| Mon to Thu | 8:00 a.m. to 5:00 p.m. |
| Friday | 8:00 a.m. to 1:00 p.m. |
| Sat and Sun | Closed |
Verified against our Google Business Profile.
Closer to another office? West End, Mechanicsville, Midlothian, or Patterson Avenue.
Neighborhoods we serve from the Short Pump office
We are a short drive for families across western Henrico County and eastern Goochland County, including the neighborhoods off Pouncey Tract Road and Route 288.
- Short Pump
- Wyndham
- Innsbrook
- Glen Allen
- Tuckahoe
- Gayton
- Wellesley
- Henrico County
- Goochland County
Families searching for a pediatric dentist in Glen Allen are usually closest to this office.
If Short Pump is not the closest for you, we also see pediatric patients at our West End office on Gaskins Road, offer both specialties at our Mechanicsville and Midlothian offices, and see orthodontic patients at our Patterson Avenue office.
Meet your doctors at the Short Pump office
You will see the same faces year after year. That continuity is most of what makes a nervous four-year-old into a relaxed fourteen-year-old.
Bill Dahlke, DMD
Pediatric Dentist
- Specialty-trained pediatric dentist, nearly 20 years in practice
- Three-term past president, Virginia Academy of Pediatric Dentistry
- 2025 Virginia Living Top Dentist
- Hospital affiliations at Children's Hospital of Richmond at VCU, VCU Medical Center, and Bon Secours St. Mary's
Says being a pediatric dentist is the best of both worlds, and enjoys turning a visit kids expect to be scary into one they do not mind at all.
Read Dr. Dahlke's bio
Kevin Bibona, DDS
Orthodontist
- Specialty-trained orthodontist
- Immediate Past President, Richmond Dental Society
- Treats kids, teens, and adults at the Short Pump office
Likes the moment a patient first sees the finished result, and finds it rewarding to be part of that stretch of someone's life.
Read Dr. Bibona's bio
Payton Cook, DDS
Orthodontist
- Specialty-trained orthodontist
- Braces, clear aligners, and early treatment
- Sees patients at Short Pump and Mechanicsville
Focuses on making patients comfortable from the first appointment, and looks forward to the day the braces come off.
Read Dr. Cook's bioWhy Short Pump families choose RPDO
Six things you can check for yourself, rather than six adjectives.
Privately owned
Not a corporate group or a roll-up. That is why you see the same doctors year after year instead of whoever is on rotation this quarter.
Specialty-trained, both sides
Pediatric dentists and orthodontists who completed residency training beyond dental school. A general dentist who also does braces is a different thing.
Virginia Medicaid accepted
Cardinal Care Smiles, DentaQuest, and Doral, at this office. A number of Richmond pediatric practices do not take it at all. See how it works.
One address, start to finish
Cleanings and braces happen at the same office on West Broad Street. Your child never transfers to a practice that has no history with them.
Over 100 years in Richmond
Some of the parents we see now were patients here themselves. Five offices across the metro, so a move across town does not mean starting over.
We tell you when to wait
Most seven-year-olds we evaluate do not need braces yet, and we say so. A free consultation that ends in "check back in two years" is a normal outcome here.
What Short Pump families say
Real Google reviews from families who visit our Short Pump office on West Broad Street.
More from families across the practice on our patient testimonials page.
Short Pump office FAQs
The questions Short Pump parents ask us most often.
Is there a pediatric dentist and an orthodontist at the Short Pump office?
Yes. Short Pump is a full bi-specialty office. Specialty-trained pediatric dentists see children from the first tooth through the teen years, and our orthodontists treat kids, teens, and adults at the same address on West Broad Street.
Do you accept Medicaid at your Short Pump office?
Yes. Our Short Pump office accepts Virginia Medicaid, including Cardinal Care Smiles (formerly Smiles For Children), DentaQuest, and Doral. Medicaid families see the same doctors and have the same appointment availability as everyone else. More about pediatric dental care with Medicaid in Richmond.
What areas does your Short Pump office serve?
We are on West Broad Street near Short Pump Town Center, just off I-64 at Exit 178. That makes us convenient for families in Short Pump, Wyndham, Innsbrook, Glen Allen, Tuckahoe, and Gayton, across western Henrico County, and for many families in eastern Goochland County.
When should my child first visit your Short Pump office?
The American Academy of Pediatric Dentistry recommends a first dental visit by age one, or when the first tooth comes in. Early visits are short and mostly about getting your child comfortable in the chair, plus a look at how teeth are coming in. See what a first visit looks like.
At what age should my child see the orthodontist?
The American Association of Orthodontists recommends a first orthodontic evaluation by age seven. At that age most kids have a mix of baby and permanent teeth, which is enough for our orthodontists to see how the bite is developing. Many children are evaluated at seven and do not begin treatment for years, if at all.
How much do braces cost in Short Pump?
Cost depends on the type of treatment and how long it runs. We give you the full number at the consultation, before you commit to anything, along with what your insurance is likely to cover. Payment plans are available, and we break down typical pricing in our guide to braces cost in Richmond, VA.
Are orthodontic consultations free at the Short Pump office?
Yes. Orthodontic consultations are complimentary at all four of our orthodontic locations, including Short Pump. Each one includes a bite and airway evaluation and a clear explanation of whether treatment is needed now, later, or not at all. Not ready to come in? Start with a virtual smile assessment.
Do you treat children with special needs at your Short Pump office?
Yes. Our team adapts appointments for children with autism, sensory differences, and other developmental or behavioral needs, and sedation is available when it helps. Tell us about your child when you book so we can plan the visit around what works for them. More on our special needs dental care.
What if my child has a dental emergency?
Call the Short Pump office first. A knocked-out permanent tooth is time-sensitive, and we can tell you what to do while you are on your way. We keep room in the schedule for urgent pediatric visits. More on emergency pediatric dental care in Richmond.
Do you see teenagers and adults, or only young children?
Our pediatric dentists see children through the teen years. Our orthodontists treat every age, including adults. Plenty of parents start their own treatment at the office their kids already go to.
New patients are welcome at our Short Pump office
Pediatric dentistry and orthodontics at 12270 West Broad Street. Most insurance accepted, Virginia Medicaid accepted, payment plans available.
Rather talk to someone? Call (804) 741-2226
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